google & alternative search

A preprint of my Society of the Query #2 article has been published in the ITA manu:scripts series. The article is related to the talk I gave at the SOTQ conference in Amsterdam, November 2013. It’s concerned with the ideology of Google and alternative search engines. A final version of the paper will be published in the Society of the Query Reader edited by René König and Miriam Rasch (Geert Lovink as editor of the Institute of Network Cultures (INC) Reader series; spring 2014). I’d like to thank the conference participants, Georg Aichholzer as editor of the ITA manu:scripts series, and both the reviewers of the INC reader and the ITA manu:scripts for their helpful comments and feedback. That’s the abstract:

Google has been blamed for its de facto monopolistic position on the search engine market, its exploitation of user data, its privacy violations, and, most recently, for possible collaborations with the US-American National Security Agency (NSA). However, blaming Google is not enough, as I suggest in this article. Rather than being ready-made, Google and its ‘algorithmic ideology’ are constantly negotiated in society. Drawing on my previous work I show how the ‘new spirit of capitalism’ gets inscribed in Google’s technical Gestalt by way of social practices. Furthermore, I look at alternative search engines through the lens of ideology. Focusing on search projects like DuckDuckGo, Ecosia, YaCy and Wolfram|Alpha I exemplify that there are multiple ideologies at work. There are search engines that carry democratic values, the green ideology, the belief in the commons, and those that subject themselves to the scientific paradigm. In daily practice, however, the capitalist ideology appears to be hegemonic since 1) most users employ Google rather than alternative search engines, 2) a number of small search projects enter strategic alliances with big, commercial players, and 3) choosing a true alternative would require not only awareness and a certain amount of technical know-how, but also effort and patience on the part of users, as I finally discuss.

That’s the link to the full article. I would love to hear what you think about it!

society of the query #2

The society of the query conference (Amsterdam) has sadly come to an end. It was a truly great event! Thanks to Geert Lovink, René König & Miriam Rasch for having made it happen! For all of you who missed the exciting discussions on the Google domination, search beyond borders (China, India etc.), artistic projects, search in context, the dark side of Google, or the filter bubble: there’s quite some material circulating online, e.g. abstracts to all sessions & talks, blog posts of all talks, links to alternative search engines, loads of pictures, and, finally, there should be videos of all talks coming up soon, so stay tuned! & here they are!

I was in the Google domination session btw together with Dirk Lewandowski, Siva Vaidhyanathan, and René König (moderator); talking about big search and its alternatives, which was fun :)

Society of the Query #2

photo credits: society of the query (Martin Risseeuw)

Technoscientific Promotion and Biofuel Policy

Jenny Eklöf and I have been collaborating on a project during my HUMlab fellowship (2010-2012). Our study investigated how the biofuel controversy plays out in the Swedish press and Google search results. The results will be published in the journal Media, Culture & Society (mid of next year). The exact phrasing of the editor goes like this:

“It will be several issues, and certainly several months, before your piece is prepared for publication and the proofs sent on to you. Please do not contact us for a specified issue number and date until 5 months or so after this note of acceptance.”

Well, if you don’t want to wait that long please let us know and we’ll send you a copy!

That’s the abstract:

What are the conditions for the public understanding of biofuels and how do the media shape these conditions under the influence of a new production of knowledge? This article investigates how the biofuel controversy plays out in the Swedish press and Google search engine results and analyses winners and losers in the tight attention economy of contemporary media. It describes different visibility strategies biofuel stakeholders employ in both media arenas, and identifies a form of technoscientific promotion that hybrid actors use to succeed in the day-to- day struggle for media attention. To conclude, it raises broader societal questions of the contemporary blurring of knowledge boundaries and the emergence of new information hierarchies and their biases. By understanding how contemporary media shape controversies, we can address the democratic potential of both mass media and science.

finally!

After two (!) years my last PhD-related article just went online! It’s been published by the popular online journal First Monday, which is – normally – known for a quick review process. But well, good things take time, as the saying goes. Since my PhD “Mediated Knowledge” (download here) deals with the computer-mediated communication of online health information you may ask whether the article is not outdated by now. That’s what I was asking myself, at any rate..

But the answer is no. Even though the empirical data may seem quite “old”, and Web 2.0 health communication has become more widespread in the meanwhile, the base line of my arguments – the “politics of online health information” challenging the democratic ideal of the web – is still valid and more relevant than ever (not least because Google managed to further enlarge its market share and hence influence over online knowledge since then). Got interested? Then check out my article “Health information politics: Reconsidering the democratic ideal of the Web as a source of medical knowledge” on First Monday and decide for yourself!

Thanks go to my HUMlab colleagues for their helpful comments on earlier drafts of the paper, Mike Frangos first and foremost!!!

Algorithmic ideology on science.orf.at

The interview I gave last week for science.ORF; a website of the Austrian TV broadcast, is online now. Thanks to Lukas Wieselberg!! Here’s the abstract (in German):

Die Ideologie des Algorithmus

Die Sozialwissenschaftlerin Astrid Mager hat untersucht, wie Google, Bing und andere Suchmaschinen entstehen. Im Mittelpunkt standen dabei nicht die Technologien, sondern die Werte, die hinter der Entwicklung stecken. Die “Ideologie des Suchalgorithmus” ist Ausdruck des gegenwärtigen Kapitalismus, sagt Mager.

© photo credit: EPA/ science.orf

=> read the full story on science.orf.at.

“Black Box Suchmaschine” Video Archive

Yesterday we had a great event at the Museumsquartier in Vienna: our “Themenabend Black Box Suchmaschine” (see program below). For those who missed the event and can’t wait to watch it online (or parts of it 😉 ) we archived the video stream here:

Thanks to Axel Kittenberger for the technical support & the stream! & everyone, who participated and made this evening a great contribution to the politics of search, modes of ordering knowledge, privacy and regulation (which triggered a heated debate, as you can see towards the end of the video)..

Finally, René König presented the newly formed network Re:Search – a mailinglist established in co-operation with the Institute of Network Cultures, Amsterdam (Geert Lovink). Subscribing to the list is only the first step, further activities will follow – Blog posts on the Society of the Query Blog, events, a publication hopefully! So stay tuned 😉

Themenabend: Black Box Suchmaschine, 25.4.2012, 18.30, MQ/ Raum D

I’m already looking forward to the event “Black Box Suchmaschine. Google & co. im gesellschaftspolitischen Kontext” I’m organizing together with René König (in cooperation with our research group Internet Research).

Here’s the abstract & the program featuring great speakers!!! (in German)

Termin: 25.04.2012, 18.30
Ort:
Museumsquartier Wien, Raum D
Zudem Online-Anbindung durch Streaming und/oder Microblogging.

(Image credit: Anja Goller. Something interesting..)

Suchmaschinen wie Google prägen das Netz wie kaum ein anderer Dienst. Zwar gewinnen soziale Netzwerkseiten wie Facebook zunehmend an Bedeutung, doch werden Nutzungsstatistiken noch immer von Suchmaschinen dominiert. „Googeln“ ist eine alltägliche Praxis geworden, die nur selten hinterfragt wird. Dabei strukturieren Suchmaschinen unseren Zugang zu Netzinformationen maßgeblich. In der Privatwirtschaft ist diese Erkenntnis längst etabliert und Firmen geben viel Geld für sogenannte Suchmaschinenoptimierung aus. Aus gutem Grund, denn bisherige Nutzungsforschung zeigt deutlich, dass mehrheitlich den hierarchischen Ordnungen der Ergebnislisten gefolgt wird. Gleichzeitig wird dabei häufig eine fragwürdige Datenpolitik betrieben, die immer wieder für Kontroversen sorgt. Erst kürzlich hat sich etwa Google mit seinen geänderten Nutzungsbedingungen wieder ins Zentrum des öffentlichen Interesses katapultiert. Denn seit März müssen angemeldete NutzerInnen zustimmen, dass das Unternehmen umfangreiche User-Daten aus seinen verschiedenen Diensten (dazu gehört nicht nur Google Web Search sondern auch beispielsweise Google Maps, Google Mail, YouTube, Google+ uvm.) zusammenführt, was DatenschützerInnen auf die Barrikaden steigen lässt. Entsprechend kommt Suchmaschinen wie Google eine erhebliche gesellschaftspolitische Bedeutung zu, mit der sich unser Themenabend „Black Box Suchmaschine“ aus unterschiedlichen Blickwinkeln auseinander setzen möchte. Dazu geben WissenschaftlerInnen Einblicke in aktuelle Forschungen, die wir zur Diskussion stellen wollen. Schließlich wird im Anschluss das Netzwerk „[Re]Search“ gegründet, an dem sich alle Interessierten beteiligen können.

Programm

18.30 Begrüßung

18.35 Keynote:

Asymmetrische Beziehungen – Klassifizierungskämpfe in Informationsgesellschaften
Konrad Becker
Institut für neue Kulturtechnologien & World-Information.Org (Wien)

18.50-19.30 Block 1: Wie Suchmaschinen unser Wissen gestalten

Ganz persönlich? Alte und neue Soziometriken der Suchmaschinen
Katja Mayer
Universität Wien, Wissenschaftsforschung

Das suchende Individuum – Subjektive Perspektiven zwischen globalen Strukturen und Personalisierung
René König
Karlsruher Institut für Technologie

Vertrauen, Diversität und Empfehlungssoftware
Judith Simon
Universität Wien / Karlsruher Institut für Technologie

19.30-20.10 Block 2: Wie Google & co. mit unseren Daten Geld verdienen

Suche und Werbung: Fundamentale Interessenkonflikte im Google-Empire
Bernhard Rieder
Universität Amsterdam

Suchmaschinen im Spannungsfeld von globaler Informationsökonomie und lokaler Gesellschaftspolitik
Astrid Mager
Österreichische Akademie der Wissenschaften

Auf der (Web-)Suche nach der informationellen Selbstbestimmung – Privacy by Design als Regulierungsansatz?
Jaro Sterbik-Lamina, Stefan Strauß
Österreichische Akademie der Wissenschaften

20.10 Podiumsdiskussion
Moderierte Podiumsdiskussion mit Publikumseinbindung (auch online) zu quer liegenden Fragen der präsentierten Themenschwerpunkte. Anschließend Gründung des Netzwerks [Re]Search für alle Interessierten.

“Algorithmic Ideology” accepted by Information, Communication & Society

My article “Algorithmic Ideology. How capitalist society shapes search engines” got accepted by the peer-reviewed journal Information, Communication & Society. It’s gonna be published in the special issue of the OII conference: A decade in Internet Time. Thanks to the editor of the special issue Brian Loader for the (rather quick), but effective review process.

Here’s the abstract:

Algorithmic Ideology. How capitalist society shapes search engines

This article investigates how the new spirit of capitalism gets inscribed in the fabric of search algorithms by way of social practices. Drawing on the tradition of the social construction of technology (SCOT) and 17 qualitative expert interviews it discusses how search engines and their revenue models are negotiated and stabilized in a network of actors and interests, website providers and users first and foremost. It further shows how corporate search engines and their capitalist ideology are solidified in a socio-political context characterized by a techno-euphoric climate of innovation and a politics of privatization. This analysis provides a valuable contribution to contemporary search engine critique mainly focusing on search engines’ business models and societal implications. It shows that a shift of perspective is needed from impacts search engines have on society towards social practices and power relations involved in the construction of search engines to renegotiate search engines and their algorithmic ideology in the future.

Here’s the link to the preprint version (only minor revisions in the final version). Please make sure you cite the journal article, which is online now!!! :) Thx!

article in ITA newsletter

That’s the article in the current ITA newsletter (only in German unfortunately). It’s on my project GLOCAL SEARCH and related issues discussed in the blogpost below.

“Glokale” Perspektive auf  Google & co.

Erst kürzlich ist Google mit seinen geänderten Datenschutzbestimmungen und Nutzungsbedingungen wieder ins Zentrum des öffentlichen Interesses geraten. Ob dies aus Transparenz- oder PR-Gründen der Fall war, muss an dieser Stelle offen bleiben. Welche Konsequenzen diese ab März gültigen Veränderungen sowohl auf globaler als auch auf lokaler Ebene nach sich ziehen, wird zentraler Bestandteil eines neuen Projekts am ITA sein: „Glocal Search“ startet zeitgleich mit In-Kraft-Treten der genannten Richtlinien.

Der gesamte Text findet sich auf der ITA Website zum download.

Google’s new privacy policy: quick solutions and long-term measures

Tomorrow Google starts with its new privacy policy and terms of service. “We’re getting rid of over 60 different privacy policies across Google and replacing them with one that’s a lot shorter and easier to read” Google clearly states on its website. While Google argues this concentration of privacy policies would result in a “simple product experience that does what you need”, criticism may be raised concerning fundamental socio-political implications this policy shift triggers. Google used links, search histories and click rates to personalize search results and – most of all – sponsored links in the past. From tomorrow onwards it will additionally integrate data collected from other services – including Google Mail, Google Maps, YouTube, the social networking site Google+ and many more – to target search results and ads to users’ interests and desires.

If you want to protect yourself from Google’s new privacy policy today is your last chance according to John Thomas Didymus from the Digital Journal. Just follow the instructions described in the article to delete your Google Browsing History, “along with any damning information therein”. Contrary to quick solutions offering individual opting-out strategies, however, long-term measures would be needed to seriously challenge a range of implications this policy shift triggers on a societal level, both globally and locally:

First, the increased collection and aggregation of users data on a global scale leads to even more localized and personalized search results, which may narrow or “censor” our web information landscape according to our own, local, (partly arbitrary) parameters. Second, the new privacy policy may be seen as yet another step into the direction of Google’s profit maximization. Global companies like Google create money by selling “user profiles” (generated from massive data collections) to advertising clients and hence turn both web information and users into a commodity. Finally, the new settings raise new privacy issues and data protection challenges on a local level, where stricter regulations exist than in the US. While corporate search engines succeed very well in localizing their products and services, local policy makers and data protection experts still seem to be overwhelmed by global developments in the information economy.

These tensions between global economic trends and local socio-political cultures and questions how to achieve long-term measures for creating a more sustainable future of search – specifially focusing on the Austrian context – lie at the heart of my new project “Glocal Search. Search engines at the intersection of global capitalism and local socio-political cultures”. This project will start tomorrow at the Institute of Technology Assessement (ITA), Austrian Academy of Sciences, in Vienna – at the same time as Google’s new privacy settings take effect. The project is funded by the Jubiläumsfonds of the Oesterreichische Nationalbank (OeNB), project number 14702. A detailed description of the project and “glocal” implications search engines pose will soon be published in the ITA newsletter (March issue). I will post the article on my blog once it has been put online. Further, I’ll put up a project page later this month. So stay tuned!