finally!

After two (!) years my last PhD-related article just went online! It’s been published by the popular online journal First Monday, which is – normally – known for a quick review process. But well, good things take time, as the saying goes. Since my PhD “Mediated Knowledge” (download here) deals with the computer-mediated communication of online health information you may ask whether the article is not outdated by now. That’s what I was asking myself, at any rate..

But the answer is no. Even though the empirical data may seem quite “old”, and Web 2.0 health communication has become more widespread in the meanwhile, the base line of my arguments – the “politics of online health information” challenging the democratic ideal of the web – is still valid and more relevant than ever (not least because Google managed to further enlarge its market share and hence influence over online knowledge since then). Got interested? Then check out my article “Health information politics: Reconsidering the democratic ideal of the Web as a source of medical knowledge” on First Monday and decide for yourself!

Thanks go to my HUMlab colleagues for their helpful comments on earlier drafts of the paper, Mike Frangos first and foremost!!!

“Algorithmic Ideology” accepted by Information, Communication & Society

My article “Algorithmic Ideology. How capitalist society shapes search engines” got accepted by the peer-reviewed journal Information, Communication & Society. It’s gonna be published in the special issue of the OII conference: A decade in Internet Time. Thanks to the editor of the special issue Brian Loader for the (rather quick), but effective review process.

Here’s the abstract:

Algorithmic Ideology. How capitalist society shapes search engines

This article investigates how the new spirit of capitalism gets inscribed in the fabric of search algorithms by way of social practices. Drawing on the tradition of the social construction of technology (SCOT) and 17 qualitative expert interviews it discusses how search engines and their revenue models are negotiated and stabilized in a network of actors and interests, website providers and users first and foremost. It further shows how corporate search engines and their capitalist ideology are solidified in a socio-political context characterized by a techno-euphoric climate of innovation and a politics of privatization. This analysis provides a valuable contribution to contemporary search engine critique mainly focusing on search engines’ business models and societal implications. It shows that a shift of perspective is needed from impacts search engines have on society towards social practices and power relations involved in the construction of search engines to renegotiate search engines and their algorithmic ideology in the future.

Here’s the link to the preprint version (only minor revisions in the final version). Please make sure you cite the journal article, which is online now!!! :) Thx!

article in ITA newsletter

That’s the article in the current ITA newsletter (only in German unfortunately). It’s on my project GLOCAL SEARCH and related issues discussed in the blogpost below.

“Glokale” Perspektive auf  Google & co.

Erst kürzlich ist Google mit seinen geänderten Datenschutzbestimmungen und Nutzungsbedingungen wieder ins Zentrum des öffentlichen Interesses geraten. Ob dies aus Transparenz- oder PR-Gründen der Fall war, muss an dieser Stelle offen bleiben. Welche Konsequenzen diese ab März gültigen Veränderungen sowohl auf globaler als auch auf lokaler Ebene nach sich ziehen, wird zentraler Bestandteil eines neuen Projekts am ITA sein: „Glocal Search“ startet zeitgleich mit In-Kraft-Treten der genannten Richtlinien.

Der gesamte Text findet sich auf der ITA Website zum download.

search engines matter

Finally, another article deriving from my PhD work has been accepted by a peer-review journal :) It’s the Oxford Internet Institute (OII) journal Policy and Internet. The article with the title “Search Engines Matter: From educating users towards engaging with online health information practices” will be published in May 2012, in the special issue on eHealth. I’d like to thank the guest editors Rik Crutzen and Gordon Gao, as well as the managing editor David Sutcliffe, who was a great help in the whole peer-review process! Further I’d like to thank my Viennese colleagues, who contributed to the empirical work for the article, my HUMlab colleagues for having supported me during my stay in Sweden, and Mike Frangos, who commented on earlier drafts of the paper and helped me with editing the English!!

I’ve posted the abstract below and will add the link to the article once it has been put online.

While the internet is often discussed as empowering or endangering patients due to broadening access to medical and health-related information, little is known about the way patients actually get informed about medical conditions and how the technology shapes their practices. This article draws on 40 user observations and 40 qualitative interviews to explore how users employ the web to obtain knowledge about a chronic disease in the Austrian context. Following concepts from the field of Science and Technology Studies (STS) it elaborates how users’ individual medical preferences and search engines’ mechanisms of pre-filtering information co-shape online health information practices. This analysis exemplifies that search engines are no passive intermediaries, but rather actively shape how users browse through, select and evaluate health information in the context of their own bodies of knowledge. Accordingly, new skills are required on the part of users, but also on the part of medical professionals and policy makers. Both policy makers and doctors are invited to engage with users’ highly individual search practices and establish more dialogue-oriented and technology-focused health policy measures, rather than trying to educate users with standardized quality criteria for websites not responding to users’ online routines and needs, as will be finally concluded.