Next Tuesday I’ll be part of a round table discussion on search engines: Search for Serendipity. It’s gonna be related to an art exhibition that will start soon (in St. Pölten). Here’s the flyer:
The first empirical article of my project “Glocal Search” is online now: “Search engine imaginary. Visions and values in the co-production of search technology and Europe”! It has been published by the peer-reviewed journal Social Studies of Science, which makes me very proud! I’d like to thank all people who helped me refining my article – especially my ITA colleagues, Max Fochler, SSS editor Sergio Sismondo and three anonymous reviewers who all provided thorough and constructive feed-back and suggestions! I further like to thank my family for letting me work while being on maternity leave!! I’m very confident with the final outcome!
The online first version (plus abstract) can be found here; just drop me a line if you don’t have access – I’ll (very secretly) send you a copy then.. 😉 I would love to hear what you think about it since the whole field of Internet Governance is one that I just recently entered – the great AOIR workshop “The Internet Rules, But How?”, organized by Dmitry Epstein, Christian Katzenbach, Francesca Musiani & Julia Pohle, was a very good entry point by the way! Also, the related special issue by the journal Internet Policy Review on “Doing internet governance: practices, controversies, infrastructures, and institutions” is a good read. It’s open access and free of charge!
My course “Technologie & Gesellschaft.’Opening the Black Box of Technology’ am Beispiel von Informations- und Kommunikationstechnologien” will start soon! – at the Department of Science & Technology Studies, University of Vienna (in German). You can register here.
That’s the abstract:
Das Verhältnis von Technologie und Gesellschaft ist komplex und vielschichtig. Technologien wie Smartphones, Suchmaschinen, soziale Netzwerke oder Überwachungskameras werden als Innovationen gesehen, die unsere Gesellschaft zunehmend prägen und verändern. Technologie wird dabei oftmals als ‘Black Box’ wahrgenommen, die von außen auf unsere Gesellschaft trifft. Dieser Kurs möchte die schwarze Box öffnen und zeigen, dass Technologie in unserer Gesellschaft verhandelt wird und daher gesellschaftliche Normen, Werte und Ideologien in sich trägt. Als Handwerkszeug dienen uns dabei Konzepte aus der Wissenschafts- und Technikforschung. Diese werden uns helfen Technologie als Politik mit anderen Mitteln zu verstehen, die soziale Konstruktion von Technologie unter die Lupe zu nehmen, die Verschmelzung von technischen und sozialen Elementen zu analysieren, die Beziehung von Technik und Geschlecht zu begreifen, sowie unterschiedliche Orte der Technikgestaltung/Kontroversen in Medien- und Onlinedebatten, Steuerung und Regulierung, sowie Bürgerkonferenzen kennenzulernen.
Das Seminar bietet eine Einführung in Konzepte der Wissenschafts- und Technikforschung, die sich mit dem Verhältnis von Technologie und Gesellschaft befassen. Die Lehrveranstaltungsleiterin wird zentrale Konzepte vorstellen, welche wir dann anhand von konkreten Beispielen aus dem Feld der Informations- und Kommunikationstechnologie diskutieren werden. Klassische Text-Diskussionen (zu Themen wie Gesichtserkennung, Suchmaschinen, Social Media, Online-Kontroversen, Internet Governance etc) werden sich dabei mit experimentellen Arbeitsaufgaben (Selbstbeobachtung zu Technik im Alltag, Bürgerkonferenz zu Internet of Things) abwechseln. Voraussetzungen für den Zeugniserwerb sind Anwesenheit, Mitarbeit, mündliche Präsentation, schriftliche Arbeitsaufgaben, sowie die Absolvierung der schriftlichen Abschlussprüfung. Da der Kurs größtenteils auf englischen Texten basiert sind grundlegende Englischkenntnisse erforderlich. Die Unterrichtssprache ist deutsch.
I’m so (so so so) happy that my project “Algorithmic imaginaries. Visions and values in the shaping of search engines” will finally come true! After a really long application process the Austrian Science Fund (FWF) decided to fund this awesome habilitation project! You’ll find the abstract below; more information will follow once the project has started (November 2016 since I’m still on maternity leave). For all of you who have projects under review (or rejected already): don’t give up! It’s a nerv-wrecking process, but if you finally manage to succeed, it’s all worth it!!! (Of course, in times like these peer review has become some sort of strage academic lottery, which does not make the practice any better..)
Visions and values in the shaping of search engines
Search engines like Google are developed in the US-American context, but are used around the globe. Their business models are based on user-targeted advertising. They collect user data, turn it into user profiles, and sell them to advertising clients. Since the NSA affair practices of user profiling are critically discussed; especially in European contexts with diverse data protection laws, historically shaped notions of privacy, and very different tax systems. The ongoing reform of the EU data protection legislation is an important arena where tensions between global search engines and European policy visions and values can be observed. Besides, European search engines emerge that aim to provide users with alternative styles of search. Some are explicitly developed as a European competitor to US-based search engines (Quaero or Independent Web Index). Others are developed in Europe, but draw on other value-systems to distinguish themselves from big search engines, such as respecting users’ privacy (e.g. Ixquick), protecting the environment (e.g. Ecosia), or creating a non-commercial search engine owned by the public (e.g. YaCy).
This poses important questions: What motivations, value-systems, and visions guide the development of European search engines? How are these imaginations translated into sociotechnical design practices? What power struggles, negotiations, and compromises may be observed? How do place and cultural context matter in the design process? Researchers in Science and Technology Studies (STS) investigated the politics of search engines, the relevance of algorithms, and internet governance. What is missing is an in-depth analysis of the shaping of search engines in specific cultural contexts and the role shared value systems and visions play in it. Rooted in the discipline of STS the suggested habilitation project will fill in this gap by investigating design practices of European search projects using a case-study approach (qualitative interviews, workshops, ethnographic observations).
Results from this analysis will be compared to and cross-analyzed with results from my past research on capitalist ideologies driving global search engines like Google and my present research on visions and values guiding European search engine governance. This overall analysis will result in a typology of algorithmic imaginaries, which describes visions and values in the development and governance of search engines in global, European, and local contexts. It will show how search technologies and society co-emerge in specific economic, political, and cultural settings. The primary focus on European contexts is a particular strength of the project since tensions between global search engines and European governance structures and search projects are growing, but have not been systematically studied yet, both in the field of STS and internet research.
I’m already looking forward to the AoIR (Association of Internet Researchers) conference in Berlin (6-8 October 2016). The overall theme of the conference is “Internet Rules!”. I’ll be part of the pre-conference workshop “The Internet Rules, But How? A Science and Technology Studies Take on Doing Internet Governance”; here‘s the program with its exciting line-up!! After one year of maternity leave this workshop will get me back on track.. hehe.
My project “Glocal Search. Search technology at the intersection of global capitalism and local socio-political cultures” is finished. YAY. The project was funded by the Anniversary Fund of the Austrian National Bank (OeNB, project number 14702) and carried out at the Institute of Technology Assessment (ITA). It started in March 2012 and ended in September 2015. Its main research question was to investigate how search technology is shaped and governed at the intersection of global and local dynamics. During the project I decided to take the reform of the EU data protection legislation as a case study.
Due to large-scale political events, the NSA affair most importantly, the European Union started to get active, to try to unify its data protection legislation and to develop common data protection standards – why the empowerment rhetoric does not easily translate into political practice and where the problems lie turned out to be a central part of my analysis.
A short summary of the project can be found below. The final report can be downloaded here. A couple of publications related to the project can be found in the publication list. Two more publications are currently under review with Social Studies of Science and Science, Technology & Human Values. A follow-up project has been submitted to the Austrian Science Fund (FWF) and will hopefully be funded! This project would enable me to draw together and cross-analyze results from my past, present, and future work to develop “algorithmic imaginaries” driving the development and governance of search engines in global, European, and local contexts. This analysis is supposed to result in a habilitation and a peer-reviewed book. Given the current funding situation in Austria though I have to KEEP MY FINGERS CROSSED!!!
The search engine Google has a market share of more than 90 per cent in most European countries. It is developed in Silicon Valley and thus grows out of a very specific economic and innovative culture which has been coined ‘Californian Ideology’. This label stands for the combination of the free-wheeling spirit of the hippies and the entrepreneurial zeal of the yuppies. The result of this combination is a search engine which conquered large parts of the world because of its state-of-the-art search algorithm, but also because of its clever business model.
Google transforms personal data into user profiles which are used to display personalized advertising. These profiles are fed with data from different Google services – ranging from simple web searches to map services, or social media to ‘intelligent’ artefacts such as Google Glass. Especially since Snowden’s revelations, these business practices have been discussed critically. In Europe, Google is confronted with a number of accusations including the abuse of its quasi-monopoly, data protection violations and collaborations with secret services.
In the course of this growing criticism, the European Union announced a comprehensive data protection reform. In January 2012, the first draft of the ‘general data protection regulation’ was presented. It is supposed to be directly binding for all member states. The main goal of the data protection reform is to force Google & Co. to respect European values and legislations – e.g. with regulations regarding the explicit consent to data transfer, penalties of up to 5 per cent of annual turnover in case of violations of the law, as well as common law enforcement with coordinated data protection authorities. At the same time, the European Court of Justice (ECJ) passed a remarkable judgement with the ‘right to be forgotten’: Based on the current EU Data Protection Directive, the ECJ is forcing Google to delete from its index illegitimate content relating to a person if requested by the individual. In contrast to the EJC, however, not all member states equally support strict data protection standards. In fact, Austria is one of the few European member states that try to hold on to its strict data protection standards and persistently fight for strong data protection standards both in the European Parliament and the Council of Ministers
In view of these developments, the project ‘Glocal Search’ posed the following research questions: How are search engines imagined in Europe and how is Europe imagined in the context of search engines? What visions and values guide European search engine politics and how are they translated into political practice? How does the European imaginary play out in the Austrian context and how do national disparities contribute to the making and unmaking of Europe? What actors, interests, and strategies are central in negotiations of the EU data protection reform? And what role does Austria play in European search engine politics? To answer these questions, discourse analyses of European policy documents and Austrian media as well as 18 qualitative interviews with experts were conducted. Theoretically, concepts from critical Internet research, critical theory, and science and technology studies were used.
To theorize globally operating search engines and their relation to the information economy I extended my previous work on “algorithmic ideology” by drawing on concepts from critical theory. I argued that corporate search engines clearly contribute to materializing and fostering capitalist principles. Even though alternative search engines like DuckDuckGo aim at providing users with different styles of search, the capitalist ideology appears to be hegemonic since not all ideologies are equal in terms of exercising their power. With the globalization of search technologies, Google most importantly, not only technical tools, but also societal norms, values and ideas are globalized that are increasingly at odds with local visions and value-structures. To grasp tensions between globally operating technologies and local sociopolitical cultures I used the EU data protection reform as a case study and the concept of “sociotechnical imaginary” (Jasanoff and Kim 2009) to investigate how search engines and Europe are co-produced and what role Austria can play in European search engine politics.
The empirical analysis of EU policy documents clearly showed the emergence of a European search engine imaginary over the past years – a vision in which fundamental rights such as the right to privacy, data protection and informational self-determination represent key aspects of the European identity. At first, policy documents adopted the US-American rhetoric of internet technologies as driver of economic growth. In view of recent developments, however, they now increasingly describe Google and Co. as intruders in our privacy and as a threat to human rights. The data protection reform is being framed as a central tool to commit North American IT companies to protecting European visions and values.
A glance at the Austrian media enables us to see how fragile the European identity is when it comes to data protection. Following initial euphoria regarding the data protection reform, conflicts of interest soon came to the fore. The ‘battle’ (Falter 28/13) or ‘fight’ (Österreich 09/2012) is fought on multiple ‘fronts’ (Presse 10/2013). On the one hand, the media constructs a ‘divide’ (Presse 01/2011) between the USA and Europe – in this context Europe is described as consistently fundamental rights-friendly. On the other hand, the media discusses inner-European conflicts where practical negotiations of the data protection reform are concerned. Austria, as a data protection-friendly country, is being seen as differing from countries such as Ireland and Great Britain. The latter interpret a strong data protection law as a threat to their economic success. As a result, politics and the media deploy a rhetoric of empowerment when Europe addresses other countries (the USA). Nevertheless, this rhetoric disintegrates in a choir of very different voices and viewpoints when Europe is confronted with itself.
Interviews with experts finally showed that search engine policy has largely moved on from traditional policy-making. Search engine politics clearly mirrors the shift from government to governance, as it is described in the literature. The majority of interview partners describe particularly US-American lobby organizations, but also civil society groups as central actors in the negotiations of the data protection reform. They all employ different strategies to inscribe their interests in the general data protection regulation, but their resources and possibilities are distributed very unequally. Moreover, companies such as Google ‘actually set data protection standards’, as one interviewee put it. This shows that European search engine politics not only reflects geopolitical power relations, but also hegemonic forces that go far beyond Europe’s borders.
Much has happened in the past weeks! First, the presentation of the results of my project “Glocal Search” (funded by OeNB, nb 14702) has taken place at the end of April: “Europe against Google & Co?” (see blog post below). The event was a success; and not only because of my research on search engines in the European context, but also because we had a really good panel discussion with representatives from policy, data protection, consumer protection, and the Internet economy. As a consequence, my project was featured in several newspapers (e.g. Der Standard) and in the radio broadcast “Digital Leben” on Ö1. A short summary of my results can be found on the ITA Website (in German and in English; coming soon). In addition, my project was part of the video ITA produced to present the institute and our research on the website of the Austrian ministry of science, research, and economy.
At the beginning of June there were two more exciting events: 1) the Technology Assessment Conference (TA15) annually taking place at the Austrian Academy of Sciences (ÖAW); organized by ITA and 2) the IS4IS summit at the Technical University of Vienna with the title “THE INFORMATION SOCIETY AT THE CROSSROADS”. At this conference we organized a panel on “ICTs and power relations. Present dilemmas and future perspectives” (Doris Allhutter, Stefan Strauss & me). Since we got a great deal of abstracts we were able to put together three sessions, which was fun! I took the opportunity to present my work on the emergence of the European “sociotechnical imaginary” (Jasanoff & Kim) of search engines and its translation and transformation in the Austrian context (hopefully to be published soon!!). After that we decided to organize another panel at next year’s TA16 to further sharpen and extend our research focus.
Finally, I presented my work on alternative search engines and their ideologies at the book launch of Anton Tantner, who is a historian working on early, pre-Internet search technologies like Adressbüros or Fragämter (whatever that is in English). Since our research nicely fits together, we were invited to be studio guests in the radio broadcast “Dispositiv” by Herbert Gnauer (Radio Orange 94.0), which was really nice! Download here.
Now I’m done with presenting and communicating my results to various publics 😉 After my holidays I’ll get back to writing again. YAY!
Mein Projekt “Glocal Search” (OeNB) neigt sich bald dem Ende zu. Deshalb wird es am 23. April 2015 eine Abschlussveranstaltung zum Thema Suchmaschinenpolitik, europäische Visionen und Werte, sowie Interessenskonflikte geben (in a nutshell). Die Veranstaltung wird am 23.4.2015 um 18h an der ÖAW stattfinden. Hier der Einladungstext von der ITA Website:
Heißt es Europa gegen Google & Co? Oder lassen sich Suchmaschinen regulieren? Technikforscherin Astrid Mager vom ITA diskutiert ihre Forschungsergebnisse mit VertreterInnen aus Daten- und Konsumentenschutz und von Internet Service Providern.
Google sieht sich insbesondere in Europa mit Vorwürfen konfrontiert, die vom Missbrauch des Quasi-Monopols bis hin zur Zusammenarbeit mit Geheimdiensten reichen. In der Debatte werden das Recht auf Privatsphäre, Datenschutz und informationelle Selbstbestimmung als zentrale Elemente der europäischen Identität ins Feld geführt – und deren Verletzung kritisch diskutiert.
Astrid Mager vom ÖAW-Institut für Technikfolgen-Abschätzung (ITA) hat sich in ihrem Forschungsprojekt „Glokale Suche“ mit Visionen und Werten europäischer Suchmaschinenpolitik, deren (schwieriger) Übersetzung in politisches Handeln, sowie deren Verhältnis zu österreichischen Diskursen beschäftigt. Bei der Präsentation der Ergebnisse und der anschließenden Diskussion wird es darum gehen, wie es Europa gelingen könnte, seinen Wertekanon in die Praxis zu übersetzen; wie global agierende Suchmaschinen reguliert werden können und welche Rolle Österreich in der europäischen Suchmaschinenpolitik spielt.
Astrid Mager, Institut für Technikfolgen-Abschätzung (ITA)
Andreas Krisch, European Digital Rights (EDRi), Verein für Internetbenutzer Österreich (VIBE)
Gerhard Kunnert, BKA, Abt. V/7, österr. Vertreter in der EU-Ratsarbeitsgruppe Datenschutz-Grundverordnung
Maximilian Schubert, Internet Service Providers Austria (ISPA)
Daniela Zimmer, Konsumentenpolitische Abteilung, AK Wien
Moderation: Walter Peissl, Institut für Technikfolgen-Abschätzung (ITA)
Termin: 23. April 2015, 18 Uhr, anschließend Gedankenaustausch und Buffet
Ort: Österreichische Akademie der Wissenschaften – Clubraum
Dr. Ignaz Seipel-Platz 2, 1010 Wien
Anmeldung bitte über die ITA Website (ganz unten). Danke!
We’re happy that we got almost 20 papers for our panel “ICTs and power relations. Present dilemmas and future perspectives” (a panel I co-organize with my ITA colleagues Doris Allhutter & Stefan Strauss). Thanks to the conference organizers we’ll be able to put together two (maybe even three) sessions! YAY. We’ll go through all the abstracts in the next couple of weeks.. I’m already looking forward to that!
That’s the abstract I submitted. I hope it will make it through our tough review process! 😉 Comments & thoughts are highly welcome!!
Algorithmic Imaginaries. Visions and values in the co-production of search engine politics and Europe
Information and communication technologies (ICTs) have been described as transcending and transforming national borders, political regimes, and power relations. They have been envisioned as creating a global network society with hubs and links rather than cities and peripheries; “technological zones” (Barry 2006) rather than political territories. This reordering of distance and space was described as going hand in hand with processes of reordering social life. Such deep entanglements of technological and social arrangements have been coined as processes of co-production (Jasanoff 2005). While this “sociotechnical imaginary of the internet” (Felt 2014) was framed as all-encompassing and world-spanning at first, it is now increasingly seen as conflicting with the diversity of cultural, political, and social values on the ground. Accordingly, alternative interpretations of ICTs and their multiple socio-political implications have emerged over the past years.
Especially in the European context, tensions between US-American internet services, Google and its “algorithmic ideology” (Mager 2012, 2014) most importantly, and European visions and values may be observed. After the NSA scandal critical voices have become louder and louder; both in the policy and the public arena. Out of a sudden, issues like privacy, data protection, informational self-determination, and the right to be forgotten have been conceptualized as core European values (even though European secret services heavily surveilled its citizens too – arguable more intensely than the NSA in the British case). This shows that there is a European voice forming that aims at distancing and emancipating Europe from US-American tech companies and their business models based on user-targeted advertising and large-scale citizen surveillance. However, it further shows that there are tensions running through European countries and their national interests, identities and ideologies too. One reason is that Europe is neither a clear-cut, homogeneous entity, nor fixed and stable. In the context of biotechnology policy Jasanoff (2005: 10) argues: “Europe in particular is a multiply imagined community in the minds of the many actors who are struggling to institutionalize their particular versions of Europe, and how far national specificities should become submerged in a single European nationhood – economically, politically, ethically – remains far from settled.”
So how is Europe imagined in the context of search engine politics and how are search engines imagined in Europe? And how does the European imaginary relate to national visions and values of search engines? These are the main questions to be answered in the presented analysis by taking Austria as a case study. Analyzing European policy discourses the study examines how search engines – Google in particular – are imagined in the European policy context, what visions and values guide search engine politics, and how Europe is constructed in these narratives. Analyzing Austrian media debates the project investigates how the European imaginary is translated into and transformed in the Austrian context, how Google is portrayed in these debates, and what national specificities shape the narratives. A particular focus is put on the ongoing negotiation of the European data protection reform since this is a central arena where search engines (and other data processing technologies like social media etc) and the European identity are co-constructed these days, but also a site where European disparities, national interests, and local value-systems are at stake. Using a discourse analytical approach and the concept of “sociotechnical imaginaries” (Jasanoff and Kim 2009) this study will give insights in the way ICTs and Europe are co-produced, but also what tensions and contradictions appear between the European imaginary and national interests. While European policy documents try to speak with one voice, the Austrian media shows more nuanced stories of power relations, struggles, and friction that open up the view on the fragility of the European identity when it comes to sensitive, value-laden areas like search engine politics.
Google is a particularly interesting technology in this respect since Google was one of the first US-American tech companies that came under scrutiny in the European context. In 2010 Google tried to launch its street view service on the European market. Rather than euphorically embracing the service, however, European citizens, NGOs, and policy makers went on the barricades and started protesting against Google cars in various cities and regions. An Austrian farmer, for example, sparked media publicity by attacking a Google car with a pickaxe. After Google’s illegal scraping of open WiFi data Google cars were banned from Austrian streets for some time (not surprisingly the service was continued later on after Google accepted some restrictions). While the street view debate was the first one that had values like privacy and data protection at its core, the issue was handled nationally back then. Every European country took different actions according to their stance towards the service (varying from unrestricted acceptance in some countries to (initial) blockage in others).
Despite these differences among European countries (or also because of them), a European vision – a European “algorithmic imaginary” – started to form in the aftermath of the street view debate. While it was only a silent voice at first, it grew into a stronger message that took its written form in the first draft of the European data protection reform that was launched in early 2012. Since then various actors tried to force their interests into the legislative text – most prominently the US-American IT industry, but also European NGOs and national stakeholders; some of them started lobbying even before the European Commission presented its very first draft. These heavy negotiations show how important this piece of text is for multinational actors doing business on the European market. Even though the reform is far from being finished, the judgment of the “right to be forgotten” that forced Google to obey European law may be seen as a first step towards putting the European imaginary into practice. The Austrian media frames this case as a success in showing US-American IT companies like Google that making business on the European market requires obeying European law. Looking more closely and integrating national visions and values into the analysis, however, indicates how fragile the European imaginary still is, and what tensions and contradictions it faces when being translated into national and local contexts. It shows that Europe tries to speak with a strong voice when addressing other countries and continents, the US most importantly, but how weak its voice becomes when it is confronted with itself. The ongoing reform of the data protection reform offers particularly rich materials to trace this dynamic. It is an arena where search engines, business models, and algorithmic logics are negotiated, but also an arena where Europe is forming and falling apart – both at the same time.
So if our information society is at the crossroads, as stated in the conference abstract, we need to understand tight entanglements between technological and social arrangements before taking the next junction. Only when (re)grounding global ICTs in specific socio-political contexts alternative routes may be taken towards more democratic, more sustainable, and more culturally sensitive network technologies (whether this requires stricter regulations of US-American technologies or developing alternative “European” services, or both, remains to be seen). What we may learn from the geopolitics of search engines in terms of global power relations, European identity construction, and concepts of nationhood will be finally discussed.
The research presented in this paper is supported by the Jubilee Fund of the Austrian National Bank (OeNB), project number 14702.
Barry, A. (2006) Technological Zones. European Journal of Social Theory 9(2): 239-253.
Felt, U. (forthcoming) Sociotechnical imaginaries of “the internet”, digital health information and the making of citizen patients, to appear in Hilgartner S., Miller, C., and Hagendijk, R.: Science and Democracy: Making Knowledge and Making Power in the Biosciences and Beyond, London/ New York: Routledge.
Jasanoff, S. (2005) Designs on Nature. Science and Democracy in Europe and the United States, Oxfordshire: Princeton University Press.
Jasanoff, S. and S. Kim (2009) Containing the Atom: Sociotechnical imaginaries and Nuclear Power in the United States and South Korea, Minerva 47(2): 119-146.
Mager, A. (2012) Algorithmic Ideology. How capitalist society shapes search engines, Information, Communication & Society 15(5): 769-787.
Mager, A. (2014) Defining Algorithmic Ideology: Using Ideology Critique to Scrutinize Corporate Search Engines, Triple C. Cognition, Communication and Co-Operation 12(1).